We craft every jar of Healthy Nutty in small batches with real, natural ingredients — and we want you to love what you get. Since our products are food items, our returns policy is designed with freshness and safety in mind, while still making sure you're taken care of.
If your order arrives damaged, leaking, defective, or incorrect, we'll replace it or refund you — no questions asked. Your happiness matters more to us than a single jar.
Because Healthy Nutty products are consumable food items, we cannot accept returns of opened or used jars for reasons other than damage or defect, in line with food safety standards.
You're eligible for a replacement or refund if:
Please report any of the above within 48 hours of delivery by emailing healthynutty151811@gmail.com with your order number and a photo of the issue — this helps us resolve it quickly and also improve our packaging.
Once approved, refunds are processed within 5–7 business days to your original payment method. You'll receive an email confirmation once the refund is initiated. Please note it may take a few extra days for the amount to reflect, depending on your bank.
Want a different flavor or size instead of a refund? Let us know when you reach out, and we'll happily swap it for you, subject to availability, at no extra cost if the original issue was on our end.
Orders can be cancelled free of charge as long as they haven't been packed or shipped yet. Once an order has shipped, it can no longer be cancelled, but you're welcome to use our returns process if there's an issue on arrival.
We're a small, hands-on team and genuinely want to make this right if something's gone wrong. Reach out to us at healthynutty151811@gmail.com or +91 84602 25199 — we typically respond within 24 hours.
